Frequently Asked Questions (FAQ)
ANSWERS FOR CANDIDATES
AND EMPLOYEES
STAY WELL-INFORMED ABOUT KOOTENAI HEALTH HUMAN RESOURCES.
To make the best decision for your career, you need to have as much information as possible. Kootenai Health provides it here with answers to the most frequently asked questions from career candidates as well as human resources business partners. We hope you find these facts useful as you determine whether you’d like to work with us.
How many beds does Kootenai Health have?
Kootenai Health is licensed for up to 397 beds.
How many locations does Kootenai Health have?
Kootenai Health has one community-owned hospital in Coeur d’Alene, Idaho and more than 50 Kootenai Clinics spanning the Pacific Northwest.
What trauma level is Kootenai Health?
Kootenai Health is designated as a Level II Trauma Center.
Does Kootenai Health have an NICU?
Kootenai Health is designated as a Level III NICU.
When did Kootenai Health become Magnet® designated?
Kootenai has maintained Magnet status since 2006. This designation is nursing’s top honor, accepted nationally as the gold standard for nursing excellence. Kootenai Health is the second hospital in Idaho to receive this designation and the first in the Inland Northwest.
By whom is Kootenai Health accredited?
Kootenai Health is accredited by DNV.
When are new positions posted?
Our career site is updated weekly with new positions generally posted by Friday. You can access a current list of opportunities here.
How do I know if a position is still available?
Positions are removed from our career site when we are no longer accepting additional applications.
Does Kootenai Health provide sign-on bonuses, relocation, or transition assistance?
Kootenai Health provides transition assistance for select positions. Transition assistance is additional funding to help with relocation or other costs associated with accepting a position at Kootenai Health. If transition assistance is available, your talent acquisition consultant will discuss this with you during the offer process.
Does Kootenai Health offer student opportunities?
Kootenai Health has a variety of student opportunities. For more information please call (208) 625-6078 or email studentservices@kh.org.
Can I view the pay for a position online?
Overall salary/wage information is available on the position posting. If you would like more specific information, please call the HR front desk at (208) 625-4620 or email careers@kh.org with a copy of your resume.
How do I apply for a position?
Once you see a position that you would like to apply for, click on the blue “Apply” button. This will redirect you to log in or create an account so you can start the application process.
How do I complete an application that I previously started?
When you log in to your account, you should be prompted to complete the partial application.
What do I do if I forgot my username or password for my candidate account?
At the login screen, you will want to click “Forgot Username?” or “Forgot Password?” and then follow the prompts to reset. If you continue to have issues logging in, email pmsupport@healthcaresource.com.
What happens if I get an error message during the application process?
If you receive an error message during the application process, please call our HR front desk at (208) 625-4620 or email pmsupport@healthcaresource.com.
Can I update my application and/or resume after they have been submitted?
Once you have clicked the “Submit” button, you are not able to make edits to your resume or application. If you need to add/update documents, please email careers@kh.org.
How can I check the status of my application?
You can access your Kootenai Health job profile by logging into the career website and selecting the “Check Application Status” icon.
What are the next steps in the application process?
Once you’ve submitted an application, your qualifications will be reviewed by a member of our Talent Acquisition team. Applications that are a match for the position will be sent to the hiring manager for review. The hiring manager will select candidates to interview based on several factors including, but not limited to work experience, education, credentials, cover letter, resume, and the presentation of a complete application.
How long does the hiring process take?
The timeline for the hiring process can vary by position. Typically, the hiring process takes anywhere from two days to two weeks.
I’ve accepted a position at Kootenai Health. What happens next?
Congratulations! Following acceptance of employment, you will be scheduled for a pre-employment appointment with Human Resources and Employee Health. During this appointment, you will finalize paperwork, take an ID badge photo, and receive additional information necessary for your first day of orientation. The Employee Health screening process will include a urine drug screen, immunization review, and blood draw at Kootenai Health’s laboratory. The remote employee pre-employment process may differ.
When will my benefits take effect?
The first of the month following 30 days of employment.
Can I view the Kootenai Health benefit plan options?
Yes, click here to view our current benefit plan options.
Does Kootenai Health have a retirement plan?
Yes, click here to view detailed information about our retirement plan.
Does Kootenai Health offer assistance with tuition?
Yes, Kootenai Health assists eligible employees in the pursuit of post-secondary education that will lead to improved job performance or prepare them for greater responsibility within Kootenai Health.
Does Kootenai Health offer childcare services to their employees?
Kootenai Health provides daycare service through Kootenai Kids Daycare. Please call 208-625-6070 for waitlist details and additional information.
How do I accrue PTO and EIB?
You begin accruing both paid time off (PTO) and extended illness bank (EIB) upon your start date and can use your time as you accrue it.
If I have concerns or questions that are not related to the recruitment or hiring process, who should I contact in HR?
Our HR business partners are here to assist with questions and concerns that are not related to recruitment or the hiring process. If you need to contact a business partner, please call the Human Resources front desk at (208) 625-4620.
Do Kootenai Health employees qualify for the Family Medical Leave Act (FMLA)?
Yes. Eligible employees will receive up to 12 weeks of job-protected leave through the Family Medical Leave Act of 1993 for qualifying family and medical reasons. An employee is eligible for FMLA if they have worked for Kootenai Health for at least one year and worked 1,250 hours over the previous 12 months.
Does Kootenai Health offer an Employee Assistance Program (EAP)?
Yes, Kootenai Health understands that personal issues, planning for life events or simply managing daily life can affect an employee’s work, health, and family. The Employee Assistance Program provides support, resources, and information for personal work-life issues. Our employees and their immediate family members (spouse and dependent children) regardless of employment status or tenure, are eligible for EAP benefits.
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Email: careers@kh.org | Phone: 208-625-4620
Exceptional Awaits.
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Equal Opportunity Employer
of Minorities, Females, Protected Veterans, and Individuals with Disabilities
2003 Kootenai Health Way | Coeur d'Alene, ID 83814
